About us

Track Shipment
Register shipment
Post Office Info
Contact Us

General information

All parcels handled by Iceland Post from abroad must go through customs procedures.

Iceland post charges Customs Clearance fee when transported across international borders. Customs clearance fee is charged for each shipment. All international mail is subject to the Customs regulations and laws of both the country of origin and the country of destination. Iceland Post has the authority for this collection of international postal agreements, these costs are not included in the postage charges itself, the duty amount is determined by tariff that has legal validation in Iceland.

All parcels handled by Iceland Post from abroad must go through customs procedures. Customs examinations are carried out by the Directorate of Customs, and parcels are opened only during opening hours, Monday–Friday between 08:00 and 15:30.

It is best to have precise information on the outside of the parcel regarding its value. If not found on the package, it will be retained and notification will be sent to the recipient by post or email. Apply here for: Email notice

After the parcel is processed by customs it will be delivered by Iceland's Post distribution.

Customs categories and tolls

Information about customs categories and tolls can be found on the Directorate of Customs website. Search words must be entered in the plural. Veftollskrá (Only available in Icelandic). Also available: Online shopping calculator (Only available in Icelandic).

Duty-free procedure

The Directorate of Customs examines all shipments arriving in Iceland and determines whether or not they are subject to excise duty. If an item of mail is deemed duty-free, then it is treated as though duty has been paid and delivered to the recipient by Iceland Post’s distribution network.

Customs declaration E-1, Value of more than ISK 40,000

Customs Declaration E-1 must be completed for mail with a total value of more than ISK 40,000. Iceland Post can deal with customs declarations with the authorization of the recipient. The form can be obtained in Post Offices all around Iceland.

Request duty declaration here.

We value your privacy

This website uses cookies to offer you better browsing experience. Click below to consent, you can change your mind anytime. To read our policy click here.