Domestic cash on delivery
Domestic cash on delivery is a service where you can have the addressee pay for the contents or services related to the parcel. The parcels must be clearly marked „Póstkrafa" in the upper left corner on the address side of the parcels along with the cash on delivery amount. Any correction or strike through of the amount is not allowed. The parcels shall be marked with an orange coloured triangle shaped label.
Cash on delivery is a supplementary service for domestic parcels. The sender has to fill out a dispatch note and tick the box for cash on delivery or fill out the dispatch note using the Póststoð mailing software. While the cash on delivery parcel is in the care of Iceland Post the sender can in writing ask for the parcel to be delivered to the addressee without collection of the cash on delivery amount, or against the collection of a different cash on delivery amount than stated on the parcel and accompanying dispatch note.
Cash on delivery parcels must be collected withing 30 days from arrival at the post office of destination. The sender can extend the time for a further 30 days by a written notice to the post office of destination. Cash on delivery parcels are registered at the time of mailing and time of delivery or time of return to sender. The cash on delivery amount is paid into the sender's bank account within 3 work days from the collection of the cash on delivery parcel.
Size limits
Size limits are the same as for domestic parcels.
Delivery
The parcels is delivered at destination following the payment of the amount. No maximum limit is to the amount.
Payment available
The addressee can pay with a cash card or cash.
Contact us
Our Service Desk is open week days between 8:00 - 18:00