Parcels from abroad

All parcels handled by Iceland Post from abroad must go through customs procedures. Customs examinations are carried out by the Directorate of Customs, and parcels are opened only during opening hours, Monday–Friday between 08:00 and 15:30.

It is best to have precise information on the outside of the parcel regarding its value. If not found on the package, it will be retained and notification will be sent to the recipient by post or email. Apply here for: Email notice

After the parcel is processed by customs it will be delivered by Iceland's Post distribution.

Customs categories and tolls

Information about customs categories and tolls can be found on the Directorate of Customs website. Search words must be entered in the plural. Veftollskrá (Only available in Icelandic). Also available: Online shopping calculator (Only available in Icelandic).

Three customs procedures exist:

Duty-free procedure

The Directorate of Customs examines all shipments arriving in Iceland and determines whether or not they are subject to excise duty.
If an item of mail is deemed duty-free, then it is treated as though duty has been paid and delivered to the recipient by Iceland Post’s distribution network.

CUSTOMS DECLARATION SIMPLE REPORT (E-3), VALUE LESS THAN ISK 40,000

A simple report may be used for an item of mail going through the customs procedure if it fulfils the following conditions:

• The total value of the item of mail is less than ISK 40,000. The total value of the item of mail includes the value of additional transport costs and all postage costs paid to the sender.
• The import may not be trade related. This service is intended for individuals only.
• The invoice or confirmation from the sender of the value of the mail item.
• Up to three customs categories may be entered on a single report.
• A customs handling charge must be paid for each package.

Almost all customs categories may be dealt with on Customs Declaration Form E-3, although not items subject to import restrictions or bans. Customs categories and/or mail that are of a value higher than that stated above must be entered on Customs Declaration Form E-1.

Simple report checklist

CUSTOMS DECLARATION E-1, VALUE OF MORE THAN ISK 40,000

Customs Declaration E-1 must be completed for mail with a total value of more than ISK 40,000. Iceland Post can deal with customs declarations with the authorisation of the recipient. The form can be obtained in Post Offices all around Iceland.

To enable us to complete the customs declaration for you, please send:

• Authorisation to complete the customs declaration
• Invoice
• Notification of mail subject to duty
• Other related documents
• Optionally, authorisation to complete customs declarations for EPG mail

The above documents must be sent to:
Iceland Post Customs Centre, Stórhöfdi 32, 110 Reykjavík, Fax: 580 1249, tollmidlun@postur.is