Letters
Domestic letters 0-50g can be sent with A or B priority.
Looking through the mail slot
Addressed mail weighing under 2 kg is considered to be a letter. Any letter not fitting through a letter slot is considered to be a bulky letter. Unregistered letters are not trackable and there is no compensation paid if they are lost.
Mailing
You can mail letters with Business Service, a the nearest Post Office or post box. To insure correct handling we recommend that letters abroad are mailed at a Post Office.
What can I send?
Maximum size: length + width + depth = 900 mm, with maximum length <600 mm. Minimum size: 90 x 140 mm.
Weight categories: 0 - 50 g, 51 - 100 g, 101 - 250 g, 251 - 500 g, 501 - 1.000 g, 1.001 - 1.500 g, 1.501 - 2.000 g.
Letters 0-50 g can be sent with A or B priority, if letters are not labeled with B priority they will be sent with A priority. See guideline for B priority labeling.pdf or download B priority print files.zip.
Delivery
Domestic letters are delivered to adresee with A priority on the first week day after mailing and B priority no later than on the third week day after mailing if sender mailed the letter before last defined mailing hours (LAT). Generally letters are delivered between 9:00-16:16 Monday to Friday.
Letters from abroad
Foreign letters are upon arrival handled as domestic letters.
Nice to know
For letters and registered letters with other contents than documents a Customs note is necassery. The Customs note needs to be filled in, in English or destinations language, and content and value have to be stated. Service desk can provide further information, different rules apply in each destination country.